top of page

Return Policy for Dvine Mediterranean Experience

Our Commitment

At Dvine Mediterranean Experience, we are committed to providing our customers with delicious Mediterranean cuisine and excellent service, even when ordering online. If you encounter any issues with your online order, we are here to assist you.

Refunds and Exchanges

We understand that occasionally issues may arise with online orders. If you are dissatisfied with your order for any reason, such as food quality, incorrect items, or delivery problems, please contact us immediately. We will do our best to resolve the issue promptly.

Damaged or Incorrect Items

If your order arrives damaged or if you receive incorrect items, please notify us within [insert number of hours] of delivery. We may offer a replacement item, a refund, or store credit, depending on the circumstances.

Cancellation Policy

Once an online order has been placed, cancellations or modifications may not be possible if the order is already being prepared or is in transit for delivery. Please contact us as soon as possible if you need to cancel or modify your order, and we will do our best to accommodate your request.

Non-Refundable Items

Certain items, such as special promotional offers or discounted menu items, may be non-refundable. Please review the terms and conditions associated with these items before placing your order.

Contact Us

If you have any questions or concerns about our online order return policy, please don't hesitate to contact us. Our team is here to assist you and ensure that you have a positive experience when ordering from Dvine Mediterranean Experience.

Contact Information

Phone Number :


bottom of page